Thoroughly wash your vehicle before it’s picked up. This will uncover any visible damage at the time of pick up.
Make a written record of any chips, dents, scratches, or other damage on the car. The driver will also provide you a copy of his own inspection report.
Take pictures of the vehicle from several angles as well as close-up shots of any damage and make sure they’re date stamped.
Verify all damages the driver reports in the inspection report on both pickup and delivery before signing any paperwork. You should receive a copy of the bill of lading with your signature on it confirming the damages noted at the pick-up and delivery.
Remove any personal items from the vehicle. Do not store personal items in the vehicle. All personal items left in the vehicles will not be covered by insurance, if you wish to ship personal items, please speak with your shipping agent ahead of time to discuss your options.
Remove any Toll Tags or Parking Passes from the vehicle. These items could be charged continually on the way to their destination.
Tips For You to
All vehicles must be in working condition when readied for shipping —with a functional emergency brake—and must be licensed or qualified to be licensed for driving on public streets or highways.
Shipping ports reserve the right to reject the receipt of any cargo if it does not meet requirements for safe transport and handling by our vessel operators.
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Run your gas tank to a quarter full. Do not leave a full tank of gas in the car.
When the vehicle arrives at its destination, do a thorough inspection again and note any damages on the bill of lading. The carrier will not accept any claim if it is not noted on the bill of lading.
If there are circumstances at delivery that you are not able to make a thorough inspection, ie., delivery late at night, raining, or vehicle is too dirty to inspect, make sure you note that on the BOL stating that you are unable to do a proper inspection and will inspect within 24 hours and report any transport damage immediately.
Once you’ve reviewed the vehicle and signed the bill of lading accepting the car, the carrier is required to provide a 2nd signed bill of lading to you. Do not pay the carrier unless you have the bill of lading in hand.
If transport is cash-on-delivery, make sure you have cash on hand or a certified check in the name of the carrier. Carrier will not accept personal checks or credit cards.
Any questions or concerns, please contact your Autotransport.com Broker.